Speed Skating Alberta’s complaint management process is handled exclusively by Independent Third Parties.
If you wish to file a complaint, it should be submitted through one of the following channels. If you are unsure if something you have experienced merits a complaints, these resources can also help you understand your options and the process.
Speed Skating Canada Safe Sport Speak Up Line
The Safe Sport Speak Up Line is a new independent reporting mechanism that supports the intake and management of complaints from all speedskating participants within the Canadian speed skating community.
The Safe Sport Speak Up Line can be used by all past and present participants of speed skating in Canada, including athletes, coaches, officials and volunteers involved at the national, provincial, territorial and club levels. Items that can be reported include governance disputes, non-compliance with organizational policies, and conduct or behaviour that results or has the potential to result in physical or psychological harm, including but not limited to, maltreatment, abuse of authority, bullying, harassment and discrimination.
The Safe Sport Speak Up Line is accessible online and by telephone. Complaints can be raised through the third-party hotline – on a confidential basis, with or without anonymity – 24 hours a day, 7 days a week(including weekends and holidays).
Office of the Sport Integrity Commissioner
Designated UCCMS participants – including National and NextGen team athletes and training partners; National Program coaches; and Speed Skating Canada Staff and Board members – are subject to the polices and guidelines of the Office of the Sport Integrity Commissioner (OSIC).
Reports and/or complaints of alleged violations of the Universal Code of Conduct to Prevent and Address Maltreatment in Sport concerning UCCMS participants shall be submitted through the Abuse-Free Sport reporting platform. If you wish to speak to someone about your experience and/or regarding resources that may be available to you, you can contact the Abuse-Free Sport Helpline. They are available to hear your concerns, help you understand your options, and connect you with resources based on your needs.